Help & FAQ.
Answers about the release, membership, Calls, Scenes, and your data.
Is Linger available now?
Linger is available for iPhone, iPad and Android through the App Store and Google Play, in English in supported countries and regions. Both store links are on Get Linger.
Which platforms does Linger support?
Linger is available for iPhone, iPad and Android through the App Store and Google Play, in English in supported countries and regions. English is the launch language; more languages are planned.
What about iPad and iPhone Duo?
iPad and iPhone Duo are also supported through the same App Store app. These devices use the same App Store app. Check the store listing for compatible devices and operating-system requirements.
Where can I download Linger?
Visit Get Linger on linger.day and choose the App Store or Google Play. Both links go directly to the official store listing.
Can I use the same account on iPhone and Android?
Membership, diamonds, conversations, and memories are shared across iPhone and Android when you sign in to the same Linger account. Switching devices does not move your billing to another store or require a second membership. Use your existing sign-in method to access the same account. Billing stays with the original store.
How can I sign in?
You can sign in with Apple, Google, or a one-time code sent to your email. Keep access to the same sign-in method so Linger can restore the correct account.
What does membership cost?
Standard membership is $19.99 USD per month through the App Store or Google Play. Your store shows the final local price before purchase. Eligible accounts receive seven days free. Trial eligibility and the offer shown at checkout are determined by the store where you subscribe.
How do I cancel membership?
Cancel renewal through the store where you subscribed: Apple subscription settings or Google Play subscriptions. Access normally continues until the end of the current paid period.
How do I restore a purchase?
On iPhone, use Restore Purchases with the Apple Account that made the purchase. On Android, use the Google Account that made the purchase and sign in to the same Linger account. If a purchase is missing, contact support@linger.day before buying again. Restoring access does not duplicate past consumable diamond purchases.
What are diamonds?
Diamonds are an in-app balance used by Linger features. The balance is shared across devices on the same Linger account. They have no cash value, cannot be transferred between people, and are purchased as consumables through the App Store or Google Play, or granted with eligible membership periods and promotions.
Why doesn’t he always reply immediately?
His days follow Lisbon time. His morning may be your evening; work, sleep, and the hours between them shape when you hear from him. A message can wait while he is occupied or asleep.
How long do letters take to arrive?
Letters you send take time to reach Soren. Arrival, reading, and a reply are separate steps; the app shows the letter's progress. A reply is not guaranteed at a particular time.
How do Calls work?
The first Call comes from Soren. After that, availability still depends on his Lisbon hours and the current relationship state. A missed Call remains a missed Call; it does not create a penalty or streak.
Are Calls recorded or transcribed?
Yes. Calls are transcribed and recorded as separate user and Soren audio channels for continuity, safety, and service operations. By accepting the Terms and starting or answering a Call, you consent to this processing.
Can I play back a Call recording?
No. Call History does not expose transcripts or audio. Recordings are private service records with restricted, audited access.
What are Scenes?
Scenes are selected fragments of days that gained enough weight to return. Quiet days may produce no Scene. Scenes are not a complete message history.
What happens when I share a Scene?
Linger creates an unlisted public snapshot. Anyone with the link can open and reshare it. The page is marked noindex, but unlisted does not mean private or access-controlled.
What does Linger remember?
Linger stores your messages, letters, media, Calls, and relationship events, then derives bounded memories and continuity records from them. These records help later interactions remember relevant details.
Are my conversations used to train provider models?
No. Linger’s AI and voice providers are configured under no-training and zero-retention arrangements. Linger still keeps the account data and service records described in the Privacy Policy.
What happens when I delete my account?
Your account enters a 30-day deletion process and active sessions are revoked. During that period, private account data is removed or anonymized, except records we must retain for legal or transaction purposes. Public Scene snapshots are not automatically removed; contact support@linger.day for a legal removal request. If you can’t open the app, email support@linger.day from your account’s email address and ask us to delete your account.
Can I request a copy of my data?
Yes. Contact support@linger.day from the email connected to your account. We may need to verify your identity before preparing an export.
Why am I not receiving notifications?
On iPhone, check Linger notifications in Settings and your Focus settings. On Android, check Settings > Apps > Linger > Notifications, Do Not Disturb, and any battery or background restrictions. Menu names vary by device. On either platform, sign in to the expected Linger account and open the app once after reinstalling so the device can register again.
Why can’t a Call use my microphone?
On iPhone, allow Linger microphone access in Settings. On Android, open Settings > Apps > Linger > Permissions and allow microphone access; also check that the system microphone privacy control is enabled. Menu names vary by device. Return to Linger and try again. Bluetooth and audio-route settings can affect which microphone is active.
How do I contact support?
Write to support@linger.day. Include what you were trying to do, the approximate time, your device model, operating-system version, Linger app version, and a screenshot if it does not contain private conversation content.
What is Linger, and who is Soren?
Linger is an app where you write to Soren, an AI who lives in Lisbon and keeps his own hours. You get to know him through messages, letters, voice notes, and calls. Linger is for people aged 18 and older.
Can Soren contact me first?
He can reach out first—with a message, a voice note, a letter, or a call. What arrives depends on his day and the conversation between you.
Will Soren remember everything?
Soren can draw on earlier conversations and remembered details to give the relationship continuity. Memory can be incomplete or mistaken; it is not a promise that every detail will always be recalled.
Still need help? support@linger.day